Tasty Digital Ltd
Terms of Business
Effective from 30 October 2025.
Suite A, 10–12 Lombard Road, Wimbledon, London, SW19 3TZ.
Registered in England and Wales, 09474918.
Short version
Read on for the full legal version.
1. The agreement
These terms apply to every service we provide. Together with any proposal, estimate, email confirmation or statement of work, they form the agreement between Tasty Digital Ltd (we, us, our) and you (the client).
If a proposal or statement of work says something different to this page, the proposal or statement of work will take priority for that project.
You accept these terms when you sign, tell us to proceed, or continue to use our services.
2. Our services
2.1 Design, UX and development
We design and build websites, digital products and brand assets. Scope, milestones and fees are set out in a statement of work. Unless we have agreed a fixed fee in writing, work is on a time and materials basis at the rates in your proposal.
2.2 Hosting and infrastructure
We can provide shared hosting, cloud VPS, SSL and domain registration. These services depend on third party providers. We will act with reasonable care, but we cannot be responsible for downtime, delays or loss caused by those third parties or by events outside our control.
We may pass through price increases from those providers. We may suspend hosting if invoices are overdue. Copies of hosted materials are supplied once the account is settled.
2.3 Support, care and maintenance
We maintain sites and products, apply updates and offer support during UK business hours, Monday to Friday, excluding bank holidays. Out of hours support can be agreed in advance.
2.4 Marketing and growth services
We may provide SEO, content, email and campaign support. Platforms and search engines change, so we cannot promise particular rankings, traffic or sales.
2.5 Consultancy, workshops and AI implementation
We provide advisory services, including strategy workshops, UX consultation, AI tool selection, prompt and workflow design, and team training. These services are advisory. You remain responsible for deployment, compliance, access controls and published content. We do not guarantee commercial outcomes from consultancy or AI work.
Where AI tools are used to create, summarise or transform content, you are responsible for reviewing and approving the output before use or publication. You should carry out your own IP or brand clearances before using AI generated content in production. AI powered features depend on third party services, so they may change or become unavailable without notice.
3. Fees, deposits and payment
3.1 Estimates and fixed fees
We can work to a fixed fee if agreed in writing before we start. Fixed fees depend on an agreed scope. Scope changes will be quoted separately.
3.2 Deposits and scheduling
To confirm a project and reserve time, we require an initial payment.
- Projects under £4,000, deposit is 50% of the project fee.
- Projects over £4,000, the deposit is the first instalment in an agreed payment schedule.
We do not start work or commit to dates until the deposit has cleared.
3.3 Retainers and ongoing work
Retainers and support are billed monthly in advance. A minimum of 2 hours per month applies to cover project platforms and management. Unused time does not roll over unless agreed in writing.
3.4 Invoicing and terms
Unless stated otherwise, invoices are due within 30 calendar days of the invoice date. Your proposal or statement of work may specify a different schedule, for example on delivery or on milestones, and in that case the proposal or statement of work will apply.
3.5 Late payment
If you do not pay on time we may suspend work and access to hosting or support until payment is received. We may charge interest on overdue sums at 10% per year above the Bank of England base rate, accruing daily, compounded quarterly. We may also charge a fixed sum per overdue invoice to cover our costs of recovering a late commercial payment, currently £40, £70 or £100 depending on the size of the debt, or such other amount as is permitted in the UK at the time. We may use a debt recovery agency to recover overdue amounts and you will be responsible for their reasonable fees.
We may also charge the fixed sums allowed for late commercial payments. If our actual recovery costs are higher, including fees charged by a debt recovery agency, you will be responsible for those reasonable additional costs.
4. Your responsibilities
You will provide us with timely access to content, brand assets, passwords, systems, stakeholders and approvals.
You confirm that you have the right to use all materials you supply. You will not ask us to host or process material that is unlawful, offensive or that infringes another person’s rights.
You confirm you have the right to supply any personal data or confidential information that you ask us to connect to an AI tool.
You are responsible for your own devices, email clients and software licences used to access our services.
5. Intellectual property and licences
5.1 Ownership of deliverables
When you have paid all sums due for a project, we assign to you the ownership of the project specific, bespoke deliverables that we created for you, such as layouts, UI, copy and templates that are not part of our internal libraries.
We do not guarantee that AI generated content will be free of third party rights. If you need cleared or exclusively licensed content, we can source this separately.
5.2 What we retain
We retain ownership of our frameworks, component libraries, starter themes, build pipelines, AI prompts, internal documentation and any third party assets that we cannot assign. We grant you a non exclusive, worldwide, royalty free licence to use these as part of the finished project, for your own business, for the life of the project.
5.3 Third party materials
Some services rely on third party fonts, photos, scripts, plugins or services. These are subject to the licence terms of their owners. If those terms change, or if the owner withdraws the asset, we are not responsible for any resulting disruption.
5.4 Portfolio rights
We may show the work we do for you in our portfolio, case studies, social media and sales material. If the work is commercially sensitive, tell us in writing and we will respect that.
6. Confidentiality and data protection
Each party will keep the other party’s confidential information safe and will not disclose it to any third party, except to staff, contractors or advisers who need to know it and are under a duty of confidence.
Where we process personal data on your behalf, we will act only on your instructions and will take appropriate technical and organisational measures to keep it secure. You are responsible for having a lawful basis to process personal data and for providing privacy information to your customers.
For more detail on how we handle personal data, see our Data Protection Policy.
7. Liability and indemnity
We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under English law.
Otherwise, we will not be liable for loss of profit, loss of sales or revenue, loss of data, loss of business opportunity, or any indirect or consequential loss. Our total liability for all claims in any 12 month period will be limited to the total fees you have paid to us in that same period for the service that gave rise to the claim, or £100,000, whichever is lower.
You agree to indemnify us against claims, costs or losses that arise from material you supplied to us, or from your misuse of the services.
8. Term, suspension and termination
These terms start when you first engage us and continue until ended.
Either of us may end the agreement by giving 30 days written notice. You must pay for all work and services supplied up to the end of that notice period.
We may suspend or end the agreement immediately if you do not pay on time, if you materially breach the agreement and do not fix it within 14 days of us asking you to, or if you become insolvent.
On termination we will, if requested, provide a copy of hosted materials that we hold for you, provided your account is settled.
9. Third party services
Some services are supplied through third parties, for example domain registrars, SSL authorities, cloud hosting providers, email services or analytics platforms. You agree to their terms and policies. We will act with reasonable care, but we cannot be responsible for failures or delays that are outside our control. This includes AI and machine learning services. You agree to their acceptable use policies.
10. General
Neither of us will be liable for delays caused by events outside our reasonable control, such as power failures, denial of service attacks or changes in law.
You may not assign or transfer this agreement without our written consent. We may assign it to a company in the same group or to a successor of our business. We may subcontract parts of the work.
Any variation to these terms must be in writing.
We may update these terms from time to time on our website. The version in place when you accept a proposal will apply to that project.
This agreement is governed by the laws of England and Wales. The courts of England will have exclusive jurisdiction.
These Terms of Business were last updated on 30 October 2025.
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